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FAQ
How long does shipping take?
For most U.S. orders, delivery takes between 3 to 7 business days once your order is processed. Youβll get a tracking link as soon as your package is on its way!
Is it safe for puppies/kittens and sensitive skin?
Yes. The soft silicone bristles are gentle on skin. Start with light pressure and avoid eyes and inner ears.
What shampoo can I use, and should I dilute it?
Use any liquid pet shampoo. If itβs very thick, mix in a little water so it dispenses smoothly.
Will it work on cats and long-haired breeds?
Absolutely. Itβs great for dogs and cats, short or long coats. For long hair, use slower circular strokes to reach the undercoat.
How do I clean the brush?
Rinse with warm water after each bath and let it air-dry. Occasionally remove the cap and flush the dispenser to keep it clear.
Is shopping on your site safe?
Definitely! All purchases are protected by secure SSL encryption. We take your privacy seriously.
Do you offer returns or refunds?
Absolutely! If you're not satisfied or your tool arrives damaged, just contact us within 30 days. Weβll help you with a return or replacement, fast and easy.
Can I pay with my card if I donβt have a PayPal account?
Yes! You can pay easily with Credit Card or PayPal (guest checkout available) β No registration is needed!